ARC Technologies Quality Department and Certification Statement

Quality Policy: It is the policy at ARC Technologies, Inc. to provide our customers with products and services that meet or exceed their expectations. Each employee of the company is responsible for the quality of their own work and is expected to constantly search for ways to improve the quality of their products and services.

It is the responsibility of the company to monitor and facilitate these efforts, providing tools and leadership that positions our employees for success.

ARC will focus its efforts in the following areas:

• Conformance to customer specifications
• Maintaining a well trained workforce
• Eliminating wastes in our processes
• Delivery to customer requirements
• Rapid response to customer needs

It is our commitment to our customers and associates to continually strive for excellence in these and other areas required to assure their and our own success.

Our Quality Department is an integral component of the ARC mission. With this is mind, we work to continuously improve our inspection and test capabilities. We maintain a "state of the art", environmentally controlled Quality Lab utilizing the most advanced and accurate test and measuring equipment manned by experienced, professional associates.

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Seller's Quality Requirements

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